================================================================================ PRIVACY POLICY (GDPR COMPLIANCE) ================================================================================ This privacy policy informs you about how FISCAN Jeremy E.I processes your personal data when using the xTermIA software application. 1. Data Controller The data controller responsible for processing your personal data is FISCAN Jeremy E.I, represented by FISCAN Jeremy, reachable at the following email address: fiscanj@proton.me. 2. Collected Data We collect and process the following categories of data: Identification Data: First name, last name, email address. Connection and Usage Data: IP addresses, access logs, user interactions within the software. Billing Data: Company name, VAT registration number, billing address. Payment Data: Exclusively handled by our payment gateway gateway provider Mollie. We only store anonymized payment tokens and billing history, but never your raw credit card numbers. 3. Purposes of Data Processing Your data is processed for the following purposes: - To provide access to the Service and fulfill the contract (TOS/GTC). - To manage billing processes and transaction flows (via Mollie). - To provide customer and technical support, and send critical notifications regarding your account status. - To maintain and enhance the overall security and performance of the Service. 4. Data Sharing (Sub-processors) To properly deliver our Service, we share data with the following sub-processors, which have been strictly vetted for their full GDPR compliance: - Mollie B.V. (Netherlands): For the secure processing of all payments and recurring subscriptions. - 1&1 (Sweden): For hosting the software application, databases, and assets. - nothing: For transactional email routing or customer support tooling. The Publisher will never sell, lease, or trade your personal data to any third parties for commercial or marketing purposes. 5. Data Retention Period Account-Related Data: Retained for the entire duration of the subscription period, and then permanently deleted or anonymized within 3 years following account closure or prolonged inactivity. Billing Data: Retained for a mandatory period of 10 years to comply with statutory legal and accounting obligations. 6. Data Security We implement appropriate technical and organizational security measures (TLS/SSL encryption, strongly hashed passwords, regular backups) to protect your personal data against accidental loss, alteration, or unauthorized access. 7. Your Rights (Under GDPR) You retain the following rights regarding your personal data: - Right of Access and Portability: To obtain a portable copy of your data. - Right to Rectification: To update or correct inaccurate data directly from your user profile. - Right to Erasure (Right to be Forgotten): To request the complete deletion of your account and related data (excluding statutory accounting records). - Right to Restrict or Object to Processing: To limit how certain data points are processed. To exercise any of these rights, please contact us directly at: fiscanj@proton.me. We will handle and reply to your request within a maximum timeframe of 30 days. If you believe your data rights have been violated, you have the right to lodge a complaint with your local data protection authority.