================================================================================ TERMS OF SERVICE AND CONDITIONS OF SALE (TOS/GTC) ================================================================================ 1. Purpose The purpose of these general terms and conditions is to define the terms and conditions of use for the SaaS software xTermIA (hereinafter "the Service"), published by FISCAN Jeremy, E.I with a share capital of 1€, registered in Paris under number 984232355, whose registered office is located at 61 rue de Lyon (hereinafter "the Publisher"). 2. Access to the Service The Service is accessible online via an internet connection. The user (hereinafter "the Client") must create an account to access the features. The Client is solely responsible for maintaining the confidentiality of their login credentials. Any action performed from their account shall be deemed to have been performed by the Client themselves. 3. Subscription and Payment Terms The Service is billed on a monthly or annual subscription basis. Transaction Security: All financial transactions are delegated to our secure payment partner Mollie (Mollie B.V.). The Publisher does not store the Client's full banking details on its own servers at any time. Payment Methods: Payments can be made via credit cards, SEPA direct debit, Apple Pay. Renewal: The subscription automatically renews at the end of each period, unless canceled by the Client prior to the renewal date. Payment Failure: In the event of a payment failure (expired card, insufficient funds), the Publisher, via Mollie, will attempt to process the payment again. In the case of repeated failures, access to the Service may be suspended. 4. Termination The Client can cancel their subscription at any time directly from their personal dashboard. The cancellation will take effect at the end of the current billing cycle. No prorated refunds will be issued for any partially elapsed billing period. 5. Service Availability (SLA) The Publisher endeavors to keep the Service accessible 24/7, with a target availability rate of 99.9%. However, the Publisher reserves the right to temporarily suspend access for maintenance operations or software updates. 6. Intellectual Property The software xTermIA, its code, its interface, its texts, and its graphics remain the exclusive property of the Publisher. Subscribing to an active plan grants the Client only a personal, non-exclusive, and non-transferable right to use the Service. 7. Limitation of Liability The Publisher undertakes to provide the Service with due diligence (obligation of means). The Publisher shall not be held liable for any indirect damages (loss of revenue, loss of data) suffered by the Client resulting from the use of the Service.